Last Updated: October 28, 2025

1. Introduction

Welcome to MTEK Solutions. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This privacy policy explains how we collect, use, and share your personal information when you visit our website, , or use our services.

2. About Us

MTEK SOLUTIONS ELECTRICAL & SECURITY LIMITED (“we”, “us”, or “our”) is a registered company in the United Kingdom (Company Registration: 14159270), specializing in electrical and security services. Our registered office is located in the UK.

3. What Information Do We Collect?

We may collect and process the following types of personal data:
•Identity and Contact Data: This includes your name, email address, phone number, and postcode, which you provide to us when you fill out our “Request A Callback” form or contact us directly.
•Technical Data: This includes information collected from your device, such as your IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
•Usage Data: This includes information about how you use our website, products, and services.
•Marketing and Communications Data: This includes your preferences in receiving marketing from us and our third parties and your communication preferences.

4. How Do We Collect Your Data?

We use different methods to collect data from and about you, including through:
•Direct Interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
•Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

5. How Do We Use Your Data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
•To provide you with information, products, or services that you request from us.
•To carry out our obligations arising from any contracts entered into between you and us.
•To notify you about changes to our service.
•To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
•To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
•To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

6. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

7. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below for the purposes set out in section 5 above:
•Service Providers: We may share your personal information with third-party vendors and service providers that perform services on our behalf, such as web hosting, data analysis, payment processing, information technology, and related infrastructure provision, customer service, email delivery, and auditing services.
•Third-Party Advertisers: We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use the website.
•Legal and Regulatory Authorities: We may be required to share your personal data with regulatory and law enforcement bodies to comply with legal obligations.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
•Request access to your personal data.
•Request correction of your personal data.
•Request erasure of your personal data.
•Object to processing of your personal data.
•Request restriction of processing your personal data.
•Request transfer of your personal data.
•Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
•Email:
•Phone:
•Hampshire: 01252 916 685
•Surrey: 01932 548 756
MTEK SOLUTIONS ELECTRICAL & SECURITY LIMITED Company Reg: 14159270